SBAPP1 Communication, Negotiation and Conflict Resolution
Below you will find a small case study. Analyze the situation / problem(s) and come up with a solution. At the end of the case study there are 2 questions that provide you with some hints what you should address in your answer. In your answer refer to concepts, theories and models (from the textbook) as appropriate and also critically reflect on the concept(s) you have utilized.
1. Use models or theories of motivation, power, and conflict to lay out and analyse the problems that Mr. Johnson should anticipate in Darwin.
2. Put forward specific behavioral guidelines Mr. Johnson should use as he assumes this new position.
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