Proposed CRM Plan

Proposed CRM Plan
Question
Answered

1. Introduction of the Company (Approximately: 150 words)

2. Current State Analysis of the Company (Approximately: 250 words)
2.1 Strengths and Weaknesses of Company’s Current Processes

2.2 Improvement of Processes

2.3 Administrative Activities

2.4    Competitor Analysis
CRM Program and Project Objectives (Approximately: 200 words)

3.1 CRM Program

3.2 Project Objectives (Critical Success Factors)

4. Recommended CRM Vendor Product Suite for Analytical Capabilities (Approximately: 200 words)

5. Infrastructure Requirements (Approximately: 200 words)

6. Training (Approximately: 200 words)

7. Timeline (Approximately: 100 words)

8. Budget (Approximately: 100 words)

8.1 Implementation Costs

8.2 Annual Costs