MGT583 Managing For Sustainability

MGT583 Managing For Sustainability

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MGT583 Managing For Sustainability

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MGT583 Managing For Sustainability

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Course Code: MGT583
University: Charles Sturt University is not sponsored or endorsed by this college or university

Country: Australia


You are to prepare and submit Assessment 3 as an individual, based on the Virtucon/Globex scenario, and your peer to peer learning from Assessment 2. This is NOT a team assessment.
You are required to develop a charter for the Project including:Include the Project description and overview you developed as part of Assessment 2.MOV – Measurable Organisational Value(This is the goal of the project and is utilised to define the value that your team project will bring to your client)Identify the desired area of impact – Rank the following areas in terms of importance: Strategy / Customer / Financial / Operational  SocialWith reference to your project, identify one or two of the following types of value:Better – is improving quality important to your client?Faster – does your client want to increase efficiency?Cheaper – is cutting costs important?Do more – does your client want to continue its growth?Develop an appropriate metric – this sets the target and expectation of all the stakeholders. It is important to determine a quantitative target that needs to be expressed as a metric in terms of an increase or decrease of money.Determine the timeframe for achieving the MOV – ask yourselves, when do we want to achieve this target metric?
Project Risk Analysis and PlanDocument any assumptions you have made about the projectUsing the Risk Identification Framework outlined in your text as a basis, identify five risks to the project – one for each of the five phases of the methodology.Analyse these risks, assign a risk to an appropriate member, and describe a strategy for the management of each specific risk.Quality Management Plan. It should include:A short statement that reflects your team’s philosophy or objective for ensuring that you deliver a quality system to your client.Develop and describe the following that your project team could implement to ensure quality;


Introduction and background
Mobile technologies are being widely used in today’s technology driven business environment and this is helping the business to accomplish better performance in terms of business revenues and profits. This would also help the organization to increase their web traffic (Marchewka, 2014).  It involves, utilising technology to automate, organize and synchronize both organizational activities and sales activities. The present project mainly emphasised on the development and the implementation of efficient and user-friendly apps for business process. The project also focused on the MOV i.e. measuring organizational values and WBS.              
Project basic description

Project title
“Development of a efficient and user-friendly apps for business ”  

Project manager Email Id and name
Bailey Cooper

Aim and objective
The main aim of the project is to develop efficient and user-friendly apps for their business. This would help the organization to improve its operational activities and also help them to accomplish better customer satisfaction.

To Develop an efficient and user-friendly mobile application for business
To increase organization performance in terms of sales from 10% in FY2020 and 15% in FY2021.
To help the business to increase their operational performance by attaining higher levels of customer satisfaction (Turner, 2014).
To increase customers traffics from both national and international market from 10-12%.   

Impact related to the development of an efficient and attractive app for business has been illustrated below:





The main strategies associated with this project are to increase internet traffic and generate greater revenues.         



The customers of this project are the service users who would achieve greater benefits and utility from the utilisation of their products and services (Kerzner, & Kerzner, 2017).          



With successful development and implementation of the mobile application, the organisation would be able to increase their profit margins from the current 13% to 16% in upcoming years.           



After successful implementation of the app, the organization would be able to  further streamline its operational activities. The main features of this app are record, report and information presentation to customers so that they can easily use the services of organization.     



The present app has been developed in such manner that it would help the customers to access services in a easy and fast manner.


MOV statement
The purpose of present project is to develop an efficient and user-friendly app for business. Development of mobile application software would help the business to increase traffic from both domestic and international markets and also improve their sales performance. In present mobile technology era, it is seen that several clients use the services and products delivered by the businesses through mobile apps. Thus, the development of the mobile technology not only helps the business to reduce their operational costs but also helps them to increase their profits (Burke, 2013). This is because the development of the apps generates large number of internet traffic size in a regular manner. Moreover development of the mobile apps is user friendly and it provides greater utility to the customer in accessing their product and service offerings. Thus, from the analysis it could be said that development of the mobile app would increase the organisational profits from 13 to 16% in upcoming years.           
Budget associated with this project

Project activity

Total budget

Fees associated with consultants


Hardware and software fees  


Programmer fees


Testing department charges


Apps developers charges


Database integration


Staffs members fees   


other expenses




The main scope associated with this project is that it would help the business to increase their operational performance resulting in better sales and revenue generation. Moreover this would also help the organization to increase their internet traffic and ensure better customer satisfaction for their clients. Implementation of an efficient and user friendly app would help the organization to increase their brand value resulting in more customer retention in the long haul.

Human resource management

Role and responsibilities

Project manager

Their roles and responsibilities are to manage the project in an effective manner while assigning the individual work roles and responsibilities to the staffs.    

Business analysts

Their responsibility is to complete project within the specified time limit while continuously monitoring project requirementsand specifications (Meredith & Mantel, 2011).    

App developers

Their responsibility is to develop app as per the client needs and requirements   

Testing team

Their roles and responsibilities are to test the software in each phase in successful manner while making incremental changes and improvements within the software.   

Application software (Eclipse)
Hardware devices such as RAM, CPU, monitors
Network devices such as LANs  

Training and development classes
Monitoring devices


1.1 Initiation
1.1.1 Development of the business case
1.1.2 Assign project manager
1.1.3 Development of the project charters
1.1.4 Sign off
1.2 planning
1.2.1 Perform primary planning Development of WBS Plan schedule
  Plan resources
  Plan budget
1.2.2 Perform supplementary planning Plan quality management Plan risks management Plan change management Plan communication management
1.3 Execution and control
1.3.1 Management procurement  
1.3.2 Management communication  
1.3.3 Execute project tasks Gather requirements Analyze requirements Logical design Design GUIs Design database Physical design Developed GUIs database Developed Apps Programming Debugging Testing
1.4 Closing
1.4.1 Transfer project                1.4.2 Final documentation                 1.4.3 Lesion learnt

Risks analysis plan

Members associated with risks analysis  





Project managers

Loss of professional credibility

The main target is to complete project within the time limit and assigned budget (Larson et al., 2014)

The work is completed in prescribed budget and higher quality.  

Assigned the work roles and responsibilities to individual employees that would help them to complete the project in a successful manner.   

Business analysts

Project failure

Project is executed within the specific time period as agreed by the clients.  

Determine all needs and requirements of the project.   

Continuously monitoring the project  

Project sponsors

Financial risks

Project is successfully completed,   

Project is timely completed within the assigned budget and expected quality (Ika, 2009).  

Checking project validity and reliability.  

Apps designer

Cause of customer dissatisfaction

Ensuring that the app designed is user friendly and attractive to the users.

The website must be user-friendly and attractive.   

Check functionalities of each phase in a regular manner.


Project failure

Testing is completed in a specified time-frame.

Testing is done in each phase.  

Test each phase separately before final integration 


Lack of knowledge and skills
Lack of resources   


All resources are available
Team members and team managers has a better skills and knowledge to complete the assigned project in time limit.     

Quality management plan

Products or apps are build to fulfil all the needs and requirements of the clients with expected quality and security standards
Work performance and process are performed effectively as documented
Successfully testing all phases of apps

Quality management plan


“Development of a efficient and user-friendly apps for business ”



Acceptance criteria

Validation $verification





Clients expectation

The project must be built according to client’s needs and requirements (Wysocki, 2011).   

Each functionality of the app is working properly  





Testing phase  

Testing all functionalities   

Each phase of app is working properly




SEO and user friendly functionalities

Project is capable to deliver information to the clients in a fast and effective manner.   

The time taken to fetch the information from the database is documented     



Project closure and evaluation
The main purpose of this project is to develop an efficient and user friendly app that would help the business to increase their profits while generating greater customer satisfaction. From the evaluation it can be said that the project has been completed in successful manner and functionalities of project has been done as per the documented plan. In addition to this, objective of the business is to retrieve information in a short time period thereby facilitating more users to access information from the website at the same time (Walker, 2015). In testing procedures, it is seen that SEO is working properly and successfully, and to fetch information from database it requires lesser time. In order to build user-friendly environment, black font colour with Times New Roman 14 font-size is used. In content and product description, black font colour with Times New Roman 12 is used. This makes the app more user friendly. In addition to this, objective of this website is to provide all information about the user’s needs and requirements in a report format. While testing this functionality it can be observed that the app is generating the information about users’ buying behaviour in a successful manner. In addition to this, the app’s objective is to offer and provide the information to users about the products and services offered by the organisation. This helps them to achieve better customer’s satisfaction. While testing this functionality it was found that this functionality was working properly.  Moreover, some extra features have also been implemented in this app such as voice recognition that helps the users to fetch information in a fast and more effective manner. Therefore, from the analysis and evaluation it can be said that the project is working properly as documented and has been executed in successful manner.                                           
Project closure

Tasks description



All tasks have been completed  


Manager signed off  

Issues have been properly documented  


Manager and business analysts signed off

Functionalities is properly executed   


Testing manager signed off

Objective of project is successfully meet  


Managed signed off

End users have been successfully trained   


Training and department manager signed off

Project evaluation is completed


Manager signed off

Project closure approval
The undersigned project, they have evaluated and review the project closeout form and agree with the statement and approaches it presents. Change in the project is successfully coordinated and approved by the designated representatives.



Print Name:









Print Name:






Burke, R. (2013). Project management: planning and control techniques. New Jersey, USA.
Ika, L. A. (2009). Project success as a topic in project management journals. Project Management Journal, 40(4), 6-19.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Larson, E. W., Gray, C. F., Danlin, U., Honig, B., & Bacarini, D. (2014). Project management: The managerial process (Vol. 6). Grandview Heights, OH: McGraw-Hill Education.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons
Meredith, J. R., & Mantel Jr, S. J. (2011). Project management: a managerial approach. John Wiley & Sons.
Turner, J. R. (2014). Handbook of project-based management(Vol. 92). New York, NY: McGraw-hill.
Walker, A. (2015). Project management in construction. John Wiley & Sons.
Wysocki, R. K. (2011). Effective project management: traditional, agile, extreme. John Wiley & Sons.

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