MGT2010 Business Decision Analysis

MGT2010 Business Decision Analysis

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MGT2010 Business Decision Analysis

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MGT2010 Business Decision Analysis

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Course Code: MGT2010
University: University Of Glasgow

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Country: United Kingdom

Question:
Identify a problem that could be addressed/improved through Design Thinking (the problem may be of a social, service, commercial or digital nature);Use Design Thinking tools, techniques and mind-set to develop ideas for innovations that address/improve the problem you have identi?ed;Consider future steps to launch the innovative solution;Present the Design Thinking process that you have applied to identify the problem and achieve the innovative solution; andDevelop a written report critically discussing the challenges of implementing Design Thinking in established organisations.
Answer:

Introduction: 
Generally, design thinking is consisting of cognitive activities which are necessary during a design process. These activities are frequently applied by design practitioners to external problems often in the role of mediation between ourselves and our environments. Decision thinking involves gathering relevant information and assessing alternatives resolutions to make more deliberate and thoughtful decisions. Often such situation occurred where critical decision needs to be taken among multiple options. Through proper utilization of decision thinking, optimal decision can be conducted by the decision makers.  To construct such process several tools and techniques are used. When an issue needs to be solved and for that a decision has to be taken, often there are several choices to make. However, to get the optimal result key decisions makers must narrowing down the options depends on their possible outcome and impact. (Shepherd, Williams & Patzel, 2015). A social problem of public sector delivery is identified which was solved by proper decision thinking.  
Problem faced by organizations: There are several obstacles faced by the most of the organization associated with developing decision thinking.
Lack of Information: Lack of necessary information is one of the major problems for every manager. Without proper information about any problems makes it harder to solve. For making an optimal decision, organizations gather useful insights about the context and analyzed it for further process. Lack of necessary data can hinder the decision thinking process.
Unsupported Environment: Environments plays a vital role to decide the nature of decision. Mostly, organizational and physical environments impact the most on implementation of decision thinking (Potter, 2013). If the organizations surrounding are trustworthy and employees are properly motivated, employees can take suitable decisions with confidence with the manager’s support. Bad environments can hinder the decision thinking implementation for opposite circumstances.
Non-Acceptance by subordinates: Generally, implementation of decision thinking mostly effects the subordinates. Decision taken by managers must be accepted by every subordinate in order to gain successful result. Most of the organizations faced problem while implementing the decision thinking because all subordinates may not care about the decision thinking.
Ineffective communication: communication is one of the issues which hinder the decision thinking implementation in an organization. Ineffective communication can create a huge gap to construct an optimal decision-making process. The managers are responsible for communicating with every employee and acknowledged them about the decisions in precise, simple and clear way.
Incorrect Timing: In decision thinking, the problem is merely occurred due to the bad decisions. Often, the failure has been identified due to the incorrect timing for taking the decision. Even though, organization’s take correct decision to implement, if the timing is not right, it will not serve its purpose (Johnson, Williams & Nichols, 2013).  For instance, if any organization want to introduce any new business model, they must take the decision at right time.
Decision Thinking implementation process
Decision making is one of the most important aspects in every business. However, the decision must be good to serve its purpose. Decision thinking implementation in an organization is complex task which must be taken through proper consideration. To understand the decision thinking implementation, process several peer literatures ware reviewed. Some of the literature provides some crucial results which were previously unknown to our group. For instance, Goetsch provides an analysis of decision thinking process and why everyone must follow the process in order to ensure decision thinking is uniform (Goetsch & Davis, 2014).
Identify the context: Before starting decision thinking process, organizations must realize why the decision is necessary. More clearly, organizations must define and identify the type of decision which can serve the purpose of the implementation. Different decision can create different consequences on the organization structure (Romiszowski, 2016). Before decision thinking implementation, organization must check whether the chosen decision will improve a service or product and how it will change the work process as well.
Information Collection: Collecting required information is one of the crucial tasks for successful decision thinking implementation. For proper decision making all required data must be gather and evaluated. For instance, if a marketing consulting firm want to consider a pay-per-click advertising campaign, they must have appropriate information, such as which keywords do customers use the most when searching results related to consulting (Erzurumlu & Erzurumlu, 2015). In some instances, the information necessary for it is internal (within organization), and in other instances, information can be obtained from external sources.
Consider every alternative: Before taken any specific decision, all alternatives must be considered regarding the decision thinking. Every organization must analyze every information and develop different alternatives. For the above scenario, consulting firm may consider alternatives such as cost per thousand ads. Display ads or re marketing.
Identify Pros and Cons: Organizations must evaluate every option and compare their pros and cons in order to eliminate and select decision. After evaluating all alternatives, the most appropriate decision can be identified by eliminating the poor decisions. Chosen decision must have the strongest chance among other alternatives.  
Select the best alternatives: After ranking each alternative, the decision must be chosen which can serve the purpose of it. This is one of the crucial stages as selected decision will impact the whole organization structure (Schmoldt et al., 2013). Generally, a clear-cut decision was taken but in complex cases several options are combined to achieve goals.
Make the Decision: After eliminating all the alternatives, the appropriate option must put into action. Often, organization needs some external resources in order to support the decision. Generally, several meetings are conducted with team leader and managers to explain and understand the purpose of the decision (Conway & Gawronski, 2013). Organization’s also analyzed the whole consequences of the decision as how it is affecting daily task and productivity along with improvements.
Impact of the decision: After following the chosen alternatives for a while, they often run a critical analysis to evaluate the impact of the decision. The probable outcome is compared with the impact of the decision to understand the effectiveness of the decision in all over organization.
Conclusion:
Decision thinking implementation in an organization contains many crucial tasks which must be constructed precisely in order to achieve the optimal goal. It has been found that, several organizations faced critical issues while implementing the decision thinking. The possible reasons are identified and discussed in the first section. The proper implementing process of the decision thinking was also described. These theories are gathered from different literatures such as journals and articles. Several authors provide many useful insights which helped the group to understand the implementation process. Decision implementation involves handling the concerns of these networks of related decisions to accomplish desired intent or purpose, individually or as part of an organization.
References:
Conway, P., & Gawronski, B. (2013). Deontological and utilitarian inclinations in moral decision making: a process dissociation approach. Journal of personality and social psychology, 104(2), 216.
Erzurumlu, S. S., & Erzurumlu, Y. O. (2015). Sustainable mining development with community using design thinking and multi-criteria decision analysis. Resources Policy, 46, 6-14.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Johnson, F. A., Williams, B. K., & Nichols, J. D. (2013). Resilience thinking and a decision-analytic approach to conservation: strange bedfellows or essential partners?. Ecology and Society, 18(2).
Potter, W. J. (2013). An analysis of thinking and research about qualitative methods. Routledge.
Romiszowski, A. J. (2016). Designing instructional systems: Decision making in course planning and curriculum design. Routledge.
Schmoldt, D., Kangas, J., Mendoza, G. A., & Pesonen, M. (Eds.). (2013). The analytic hierarchy process in natural resource and environmental decision making (Vol. 3). Springer Science & Business Media.
Shepherd, D. A., Williams, T. A., & Patzelt, H. (2015). Thinking about entrepreneurial decision making: Review and research agenda. Journal of management, 41(1), 11-46.

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