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MBA6203 Project Management
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MBA6203 Project Management
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Course Code: MBA6203
University: Victorian Institute Of Technology
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Country: Australia
Question:
County Health Department
Consider the following business case study on Improving Public Health Informatics. As a competent project manager working for a consulting company, the Program manager has called you in for advice on the current project communication plan. Please bear in mind that you are acting independently.
Answer:
Introduction
Country Health Department has implemented the health information system within their business. This particular previously existing health information system has the core capability of storing important and relevant information system about health details effectively and efficiently. However, this specific pre existing information system is lacking flexibility and scalability [7]. The doctors, health experts and nurses have to make the data entry about their patients repeatedly and this often creates and enhances major issues for the users. Moreover, when these patients are taking appointment in some other health related departments, again the database has to be updated. Hence, for the purpose of bringing flexibility and scalability within this system, a proposal of a modified health care system is provided. This report outlines the proper evaluation of the project’s communication plan and also provides suitable recommendations.
Discussion: Current Plan of Communication
A communication plan is considered as one of the major factors for managing a project. The entire flow of communication within the various stakeholders is properly maintained with the help of this communication plan [3]. There is an enhanced communication within the stakeholders that are responsible for mitigating the various issues within any specific project. Therefore, apart from gathering of project requirements, the project progress update is also achieved with the communication plans.
The current plan of communication in County Health Department, it is noticed that the stakeholders are project management teams, media, clients, government agencies and finally the sponsors [5]. This specific communication plan could be termed as proper when the communication flow is maintained within all the stakeholders equally. However, lack of communications is being noticed within the existing plan of communication for County Health Department. Thus, it cannot be termed as the best quality communication plan and this type of lack of communications is the main reason for their project delay [1].
Evaluation of Current Communication Plan and Project Management Practices
Various practices about the respective project management are extremely vital since these help the project for delivering the right outcomes. Five distinct stages are present for the respective project management that is being involved within the life cycle of project management [4]. The five significant stages of project management are project initialization, planning as well as designing of project, proper execution of project, control as well as monitor of the respective project and finally project closing. The proper execution of each and every step within the project could help in the proper project delivery with appropriate outcomes.
The proper sharing of information and data within the various stakeholders is extremely important and significant while perfectly developing any particular project [5]. Moreover, it is being noticed for the health information system’s communication plan in County Health Department that this specific communication plan does not comprise of the perfect flow of communication within the various stakeholders of County Health Department. The information is only shared between the few members of the project team and the respective clients. Hence, a major issue was arising due to this lack of communications between the other stakeholders. However, the team members of the project cannot communicate with the government as well as the media. This factor eventually could lead to a serious miscommunication and cause of the possibility of project scope creep and the project requirements could be changed subsequently [1]. In this scenario of County Health Department, the respective scope creep could arise since the issues in communication plan. A major and immediate improvement is mandatory within the project’s communication plan.
Recommendations
The specific plan of the project management comprises of the significant compilation of each and every stage of PM life cycle [8]. Hence, the up gradation about the required progress of all the stages are required to be eventually shared within the pre existing organizational stakeholders of this particular project. For executing the required plan of project management a proper management of their stakeholders is required to be executed perfectly. The information sharing about the five stages is important for the significant delivery of project outcomes. The first recommendation is to improve the communication method for all stakeholders [2]. Providing regular updates to each and every project team member is the next suitable recommendation for County Health Department. Finally, the feedback system should be improvised properly.
Justification for Recommendations
It is been noticed from the provided case study that the current communication plan of County Health Department is majorly lacking a subsequent flow of proper communication and this is the major reason for the issues faced within the project [4]. For the core purpose of mitigating this issue of lack of communications within the respective stakeholders, few important steps are to be executed. As per the recommendation, this type of communication could be substantially improvised within the stakeholders. The proper deployment of communication method is also important for reducing the other communication problems between government agencies, the media and project team members. This is extremely important and noteworthy step for the media as well as the government agencies for getting proper updates regarding the respective progress of this project. Moreover, the other members of the project in County Health Department will also be getting the various updates regarding project progress [6]. According to the final recommendation, the feedback system should be improved so that the members get proper views of the users.
Conclusion
Therefore, from the above discussion, it can be concluded that the pre existing information system of health For Country Health Department is undergoing some of the major faults or flaws. These flaws are required to be mitigated as soon as possible since these are affecting the business data and information. To mitigate these issues, a new project is being proposed by the management of County Health Department. The above report has properly outlined the communication plan of the new project for modified health information system. However, few flaws are identified in the communication plan and for mitigating these issues; few steps are to be followed accordingly. This report has provided few recommendations that are absolutely suitable for the communication plan.
References
[1] Kerzner, Harold, and Harold R. Kerzner. Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons, 2017.
[2] Burke, Rory. “Project management: planning and control techniques.” New Jersey, USA (2013).
[3] Marchewka, Jack T. Information technology project management. John Wiley & Sons, 2014.
[4] Fleming, Quentin W., and Joel M. Koppelman. “Earned value project management.” Project Management Institute, 2016.
[5] Harrison, Frederick, and Dennis Lock. Advanced project management: a structured approach. Routledge, 2017.
[6] Walker, Anthony. Project management in construction. John Wiley & Sons, 2015.
[7] Mir, Farzana Asad, and Ashly H. Pinnington. “Exploring the value of project management: linking project management performance and project success.” International journal of project management 32, no. 2 (2014): 202-217.
[8] Heagney, Joseph. Fundamentals of project management. Amacom, 2016.
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