Comprehensive Business Performance
ssessment overview ‘An After-action review’ (AAR) is a discussion of a business event or action that enables the individuals involved to better learn from their daily business experiences’ (Gurteen 2000) Reflecting on individual and team performance is intrinsic to continuous improvement. Learning from past mistakes as well as applying what worked well to your next venture will make sure you get the best out of each project that comes your way. This assessment uses an After Action Review to detail how you and your team performed during Assessment 2: Team presentation. Assessment details As part of your organisation’s After Action Review (AAR), each team member is required to complete a self-assessment as well as an assessment of your team’s performance. This exercise would be considered a form of feedback control (see the Learning Resources for Week 1 for more information on this type of control). As such, it addresses the Controlling function of POLC. Use the tables below to record your thoughts. This should be an honest appraisal of the performance of you and your team during this presentation exercise. An overall score of 30 and above would indicate excellent team performance while an overall score of 15 or below would indicate poor team performance. You will also be able to see the areas in which you and your team performed best or required further improvement. Include these tables as part of your AAR. They will not be included in the final word count. Tables adapted from ‘The Comprehensive Assessment of Team Member Effectiveness: Development of a Behaviorally Anchored Rating Scale for Self- and Peer Evaluation’ (Ohland et al 2012, p. 616), Using these tables and the scores as a guide, prepare a reflection of 1500 words. Draw on the theory of POLC, to outline the strengths and weaknesses of you and your team and provide solutions for future improvement. Think about the key AAR questions we covered in Week 1 of the unit: What was supposed to happen? What happened?
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