Business Capability

Business Capability

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1.1 Background An orientation to the topic of cultural capability and safe spaces. 1.2 Aim Tell the reader what the report aims to do – i.e. It will provide a summary, description and analysis of an example of a safe or unsafe space, and will recommend improvements to improve the safety of the space where appropriate. 1.3 Scope Explain what the report will focus on, including what video, what particular scenes you will be discussing, and if the example depicts a safe or unsafe space. Summary and Observations (Approx. 350- 400 words): This section will include two sub-sections. 2.1 Summary of the Video Clip: Include the name of the TV Show or movie, the season and episode if it is a TV show or year released for a movie. Your summary needs to briefly include the following details: the name of the TV show or movie a reference to the multi-media clip that you will choose to illustrate safe (or unsafe) spaces the season and episode if it is a TV show or year released for movie the setting (social, academic or workplace) a general overview of what the scene is about any relevant background information to understand the scene identification of the key characters 2.2 Observations: Identify the behaviours and scenarios in the video that are evidence of the cultural safety issues displayed in the video. These observations should confirm your statement in the introduction about whether the space is safe or unsafe. Some of the things to look for and describe are: physical factors (size and layout of space, position of people in the space), communication factors (body language, voice, words), signs of inclusion or exclusion, and displays of or lack of cultural intelligence. It is a good idea to include a Table to set out your observations. Words used in a table are not counted in the word count. If you use a table, remember that it will need to be introduced, and a number and title provided, as per below. (Note replace highlighted instructions with your own words): Analysis: (700-800 words): IIn this section you should demonstrate your understanding of the key concepts covered in the unit. Using relevant literature, together with your observations in section 2 of key elements within the video clip, analyse whether each scene is a safe or an unsafe space and explain why. You will need to support your claims about whether each scene is a safe or unsafe space with readings and definitions of the concepts that comprise cultural safety: cultural intelligence, cultural capabilities and cultural safety. For example, you might write something like: In the early part of the film, Jane displayed a high level of cultural intelligence by adjusting her behaviour with direct eye contact and using a calm tone of voice as soon as she became aware that her patient had never been in a hospital before. This had an instant effect on the patient who visibly relaxed and began to talk. This is an excellent example of what Brislin, Worthley and McNab (2006, p. 40) define as cultural intelligence or the ability to adjust to another culture. Jane showed she was reading the other person’s uncomfortable body language and adjusted her approach appropriately to make the patient feel safe in that new place. This example shows how the student has: First identified an example of cultural intelligencefrom the video clip Second provided a definition of cultural intelligence from one of her readings Third explained how the behaviour in this example relates to the definition Hint: To improve clarity, your analysis may include numbered sub-headings to highlight and structure key issues or reasons that you have identified in your video as important to whether the space represented there is safe or not safe (e.g. 3.1 Empathy, 3.2 Intercultural Communication, 3.3 Awareness of Body Language, 3.4 Culture Shock, and so on).