BUS 202 International Business Operations

BUS 202 International Business Operations

Free Samples

BUS 202 International Business Operations

.cms-body-content table{width:100%!important;} #subhidecontent{ position: relative;
overflow-x: auto;
width: 100%;}

BUS 202 International Business Operations

0 Download10 Pages / 2,387 Words

Course Code: BUS202
University: Macquarie University

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

“Identify and describe why Operations Management has increased in importance in recent times. Throughout your report, refer to and discuss in detail three topics?”.

Identify and describe why Operations Management has increased in importance in recent times
The overarching term operation management is the multi-disciplinary fields that keep a constant control over the entire aspects of organizational operations. The organizational value of a company is not only to provide superior quality of products and services. At the same time, the business experts have to control on the supply of products as well as services in order to grab the attention of customers. While purchasing a particular product customer should never wait for a long time while receiving the services. Therefore, the operation managers have to play a major role in delivering the entire products within stipulated time to the customers for gaining their trust and reliability. As a result, the impact of operation management in the further progress of business has become an emerging topic based on which the success of an organization is immensely dependent.
1: Importance of benefits of operation management in decision making: 
Improve the productivity and profitability of business:
Operation management is the systematic chain where large number of employees is appointed within delivery process (Dumas et al. 2013). The entire structure of operation management is highly dependent on several divisions. The divisions include product design team, process design team, quality management team, logistics and shipping department (Slack 2015). After designing a particular product, the business experts never allow the employees to deliver the products to the customers. Before reaching the entire product to the doorstep of customers the organization has check the delivery process by maintaining a proper operation chain to judge its quality. Therefore, the probability of risk factors decreases. On the other, the customers get least opportunity make any complaint regarding the product or service quality. Automatically the productivity increases. The success of a business organization is highly dependent on the productivity (Krajewski, Ritzman and Malhotra 2013). The revenue would be increased only when the organization would be able to increase the level of productivity. The entire process of operation management is the systematic chain where the employees are appointed in delivering the products and services within time.
Maintain a balance between customers’ supply and demand:
It has already been stated that providing quality of products and services is not the only way out for gaining organizational image and reputation. The customers while using the product expect an effective service system from the company so that they do not have to wait to receive their products for a long time. The operation division of Woolworths is very much active as well as systematic (Chon and Yu 2012). The entire chain of operation management from product designing to product shipping of Woolworths is effective in making communication with each other. In addition, the operation managers of this organization have appointed large number of employees in this specific division. As a result, the customers get quick services. One of the most recognizable points in operation process of Woolworths is the existence of quality management department. Before delivering the products to customers’ the quality management team intends recheck the reliability of products (Becker, Kugeler and Rosemann 2013). Automatically, the service providers receive limited number of complaints from the customers.
Make awareness on public regarding the quality control system:
Quality control system is otherwise named as refurbishment department. Samsung has primary gained immense recognition and appreciation from the customers due to the establishment of refurbishment department. This particular department can be considered as one of the most effective division that can resolve any kind of complaints coming from the customers (Dumas et al. 2013). It has been observed that after purchasing a particular product the customers has faced major issues while using it. Therefore, the recognizable company such Samsung has opened a refurbishment department within quality control system. The primary aim of this particular department is to make an effective investigation regarding the product issue that a specific customer has highlighted. If the product issue becomes genuine, this particular department takes the responsibility of resolving the issue in free of cost. Therefore, the customers do not have to show their dissatisfaction if any kind of issue arises in using products (Jeston and Nelis 2014). Therefore, without having the presence of operation management the customers’ complaints and issues cannot be resolved.
2: Impact of operation management on business progress: 
Maintain the product delivery within time:
Product designing, product packaging and quality checking are not the only responsibility of operation management (Agus and Shukri Hajinoor 2012). An efficient operation manager has to take the responsibility of supplying the products to customers as well. However, large number of small and medium enterprises is existing in Australia who does not have the department of operation management due to economic constraints (Myers 2013). It has been observed that due to the lack of operation management the customers of SMEs fail to get services within proper time. Automatically the customers tend to show their reluctance in purchasing necessary products and services for the customers. That is the reason most of the multinational companies tend to implement operation management at their workplace.
Handles any kind of customers’ complaints more systematically and efficiently:
The primary responsibility of quality control system is not only to check the product quality before product delivery. The specific department aims to handle any kind of customers’ complaints. Numerous promotional activities are one of the most effective reasons that highly influence the consumer behavior. Being influenced by promotion, the customers tend to purchase the products (Schaper et al. 2014). If the customers’ expectation does not match with the product potentiality the customers tend to make complaints. Quality control team is the concerned department among the entire operation management that keeps handles the customers’ complaints from every perspective.
Keep a constant data regarding the customers’ feedback after using the service:
Operation managers intend to appoint some of the concerned employees who collect necessary feedback from the customers regarding product as well as service quality. Based on the data collection from the customers the operation managers tend to form new business strategy and policy (Agus and Shukri Hajinoor 2012). After launching a new product in the market, the employees of Woolworths tend to collect necessary response from the customers. Based on that particular response the operation management focuses to reform new business strategy and policy. Therefore, the existence of operation management within a business organization is important not only to deliver the product within time but also to gather necessary response from the customers to reform business strategy and policy.
3: Major factors that highly affects in making an effective operation management at the workplace: 
Lack of economic strength for implementing sufficient workforce in operation process:
It is undeniable that the existence of operation management within the business process has become one of the most integral parts of business. Some of the major factors are there that constantly make a major hindrance for implementing operation management at the workplace. As already stated this particular department needs sufficient number of employees for controlling the entire operation process (Chen et al. 2012). In order to hire sufficient number of employees at the workplace an organization should have sufficient financial strength. Most of the small and medium enterprises fail to appoint sufficient number of employees. As a result, the business experts fail to establish this particular department.
Lack of using advanced technology:
The operation management needs to implement advancement of technology for decreasing operation cost and saving time at the same time. In order to implement advancement of technology the business experts as well as employees need to have proper skill and competency in operating technological devices. Due to the lack of proper training the employees fail to control any sudden technological barriers (Weske 2012). This kind of crisis ultimately demolishes the rhythmic flow of business. At the same time, while implementing advanced technology at the workplace, business organizations need economic strength as well. Therefore, the two primary factors such as lack of proper technological skill and lack of economic strength are the two primary factors that affects in establishing operation management (Galindo and Batta 2013).
Lack of skill and competency:
While associating with the operation management the managers and the employees both should have professional skill and competency. If an individual employee does not have professional training, this individual fails to fulfill the needs and demands of customers (Galindo and Batta 2013). However, it has been observed in several times that large number of business employees are deprived of getting a proper training and development course. In this kind of situation, they fail to maintain a proper balance supply delivering the products to the appropriate destination (Deshpande et al. 2012). Business experts have to face innumerable difficulties in gaining the brand identity and image.
Use the advancement of technology:
It is undeniable that operation management needs to implement advancement of technology with the help of which the employees can reduce their operation cost. While designing the product and maintaining product packaging the organization needs and use advanced technology rather than enforcing large number of work force (Wong et al. 2012). At the same time, while transporting the products and services the advancement of technology can help the operation managers to keep a constant update regarding the product delivery system.
For an example, with the help of global positioning system, the business managers can get an update where the transport is exactly located and how much time the suppliers need to reach the product to proper destination. This particular update can help the operation managers immensely to get knowledge about product delivery process (Zailani et al. 2012). Based on that, the managers can give necessary feedback to the customers as well. Therefore, the advancement of technology ultimately reduces operation cost, labor cost and time as well. As a result, the organization is successful to enhance the financial growth. Economic strength is highly important for running the entire business process successfully in the market.
Implement sufficient workforce for maintaining a balance between the customers’ demand and supply:
With the dynamic change of business environment the current needs and demands of customers are changing gradually. The emergence of operation management has been established for fulfilling some of the major perspectives. People belonging to various geographical boundaries tend to use the products and services of a particular organization (Deshpande et al. 2012). Therefore, the business experts have to appoint sufficient workforce at the workplace so that customers needs and demands can be fulfilled. On the other hand, the entire operation management is possessed with several sub departments. In order to run every single department of operation management equally the human resource department has to appoint sufficient number of workforce.
Providing effective training and development session:
It has been observed that large number of business organizations have faced major issue in running an operation management department effectively due to the inefficiency of employees. While delivering the products within time, the concerned employees associated with supply chain management process need to have proper professional training and development course (Schönsleben 2016). However, it has been noticed that employees due to the lack of communication skill fail to communicate with the customers properly before delivering the products due to their religious barrier, cultural barrier and psychological barriers. In this kind of situation, the business experts can provide an effective training and development session to those employees who are associated with operation management so that those employees can enhance their professional skill and competency.
This particular study has provided in-depth overview about the importance of operation management for running a particular business organization effectively in the market. With the presence of an efficient operation manager a particular organization tend to deliver the products and services by maintaining a systematic business strategy. From designing to product delivery the operation managers tend to involve sufficient workforce. At the same time, after delivering the products collection of customers’ feedback is highly important. An efficient operation manager takes the major responsibility in keeping entire control over the business process from product designing to product delivery.   
Reference List:
Agus, A. and Shukri Hajinoor, M., 2012. Lean production supply chain management as driver towards enhancing product quality and business performance: Case study of manufacturing companies in Malaysia. International Journal of Quality & Reliability Management, 29(1), pp.92-121.
Becker, J., Kugeler, M. and Rosemann, M. eds., 2013. Process management: a guide for the design of business processes. Springer Science & Business Media.
Chen, C.C., Shih, H.S., Shyur, H.J. and Wu, K.S., 2012. A business strategy selection of green supply chain management via an analytic network process. Computers & Mathematics with Applications, 64(8), pp.2544-2557.
Chon, K.S. and Yu, L., 2012. The international hospitality business: Management and operations. Routledge.
Deshpande, P.M. and Srinivasan, S., International Business Machines Corporation, 2012. Automatically processing dynamic business rules in a content management system. U.S. Patent 8,140,362.
Dumas, M., La Rosa, M., Mendling, J. and Reijers, H.A., 2013. Fundamentals of business process management (Vol. 1, p. 2). Heidelberg: Springer.
Galindo, G. and Batta, R., 2013. Review of recent developments in OR/MS research in disaster operations management. European Journal of Operational Research, 230(2), pp.201-211.
Jeston, J. and Nelis, J., 2014. Business process management. Routledge.
Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K., 2013. Operations management: Processes and supply chains (Vol. 1). New York: Pearson.
Myers, M.D., 2013. Qualitative research in business and management. Sage.
Schaper, M.T., Volery, T., Weber, P.C. and Gibson, B., 2014. Entrepreneurship and small business.
Schönsleben, P., 2016. Integral logistics management: operations and supply chain management within and across companies. CRC Press.
Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.
Weske, M., 2012. Business process management architectures. In Business Process Management (pp. 333-371). Springer Berlin Heidelberg.
Wong, C.W., Lai, K.H., Shang, K.C., Lu, C.S. and Leung, T.K.P., 2012. Green operations and the moderating role of environmental management capability of suppliers on manufacturing firm performance. International Journal of Production Economics, 140(1), pp.283-294
Zailani, S., Jeyaraman, K., Vengadasan, G. and Premkumar, R., 2012. Sustainable supply chain management (SSCM) in Malaysia: A survey. International Journal of Production Economics, 140(1), pp.330-340.

Free Membership to World’s Largest Sample Bank

To View this & another 50000+ free samples. Please put
your valid email id.


Yes, alert me for offers and important updates


Download Sample Now

Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.

UploadUnique Document

DocumentUnder Evaluation

Get Moneyinto Your Wallet

Total 10 pages


*The content must not be available online or in our existing Database to qualify as

Cite This Work
To export a reference to this article please select a referencing stye below:


My Assignment Help. (2021). BUS 202 International Business Operations. Retrieved from https://myassignmenthelp.com/free-samples/bus202-international-business-operations/productivity-and-profitability.html.

“BUS 202 International Business Operations.” My Assignment Help, 2021, https://myassignmenthelp.com/free-samples/bus202-international-business-operations/productivity-and-profitability.html.

My Assignment Help (2021) BUS 202 International Business Operations [Online]. Available from: https://myassignmenthelp.com/free-samples/bus202-international-business-operations/productivity-and-profitability.html[Accessed 18 December 2021].

My Assignment Help. ‘BUS 202 International Business Operations’ (My Assignment Help, 2021) accessed 18 December 2021.

My Assignment Help. BUS 202 International Business Operations [Internet]. My Assignment Help. 2021 [cited 18 December 2021]. Available from: https://myassignmenthelp.com/free-samples/bus202-international-business-operations/productivity-and-profitability.html.

.close{position: absolute;right: 5px;z-index: 999;opacity: 1;color: #ff8b00;}


Thank you for your interest
The respective sample has been mail to your register email id


$20 Credited
successfully in your wallet.
* $5 to be used on order value more than $50. Valid for
only 1

Account created successfully!
We have sent login details on your registered email.



Stuck with a research paper for days? Well, if you can’t figure out how to do a research paper on a certain research paper topic, get the necessary assistance from MyAssignmenthelp.com, the no.1 academic paper writing service on the internet. Here, we have professional researchers who will brainstorm to get unique ideas for your paper while you enjoy yourself. We are considered amongst the top writing services who know how to write a thesis for a research paper like the back of their hand. Our in-house academic writers will make sure you receive a plagiarism-free research paper on time.

Latest Management Samples

div#loaddata .card img {max-width: 100%;

MPM755 Building Success In Commerce
Download :
0 | Pages :

Course Code: MPM755
University: Deakin University

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

The process of developing a successful business entity requires a multidimensional analysis of several factors that relate to the internal and external environment in commerce. The areas covered in this current unit are essential in transforming the business perspective regarding the key commerce factors such as ethics, technology, culture, entrepreneurship, leadership, culture, and globalization (Nzelibe, 1996; Barza, 2…

SNM660 Evidence Based Practice
Download :
0 | Pages :

Course Code: SNM660
University: The University Of Sheffield

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: United Kingdom

Critical reflection on the objective, design, methodology and outcome of the research undertaken Assessment-I
Smoking and tobacco addiction is one of the few among the most basic general restorative issues, particularly to developed nations such as the UK. It has been represented that among all risk segments smoking is the fourth driving purpose behind infections and other several ailments like asthma, breathing and problems in the l…
Australia Maidstone Management Business management with marketing University of New South Wales Masters in Business Administration 

BSBHRM513 Manage Workforce Planning
Download :
0 | Pages :

Course Code: BSBHRM513
University: Tafe NSW

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Task 1
1.0 Data on staff turnover and demographics
That includes the staffing information of JKL industries for the fiscal year of 2014-15, it can be said that the company is having problems related to employee turnover. For the role of Senior Manager in Sydney, the organization needs 4 managers; however, one manager is exiting. It will make one empty position which might hurt the decision making process. On the other hand, In Brisba…

MKT2031 Issues In Small Business And Entrepreneurship
Download :
0 | Pages :

Course Code: MKT2031
University: University Of Northampton

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: United Kingdom

Entrepreneurial ventures
Entrepreneurship is the capacity and willingness to develop, manage, and put in order operations of any business venture with an intention to make profits despite the risks that may be involved in such venture. Small and large businesses have a vital role to play in the overall performance of the economy. It is, therefore, necessary to consider the difference between entrepreneurial ventures, individual, and c…
Turkey Istanbul Management University of Employee Masters in Business Administration 

MN506 System Management
Download :
0 | Pages :

Course Code: MN506
University: Melbourne Institute Of Technology

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

An operating system (OS) is defined as a system software that is installed in the systems for the management of the hardware along with the other software resources. Every computer system and mobile device requires an operating system for functioning and execution of operations. There is a great use of mobile devices such as tablets and Smartphones that has increased. One of the widely used and implemented operating syste…
Australia Cheltenham Computer Science Litigation and Dispute Management University of New South Wales Information Technology 


Our Essay Writing Service Features

Qualified Writers
Looming deadline? Get your paper done in 6 hours or less. Message via chat and we'll get onto it.
We care about the privacy of our clients and will never share your personal information with any third parties or persons.
Free Turnitin Report
A plagiarism report from Turnitin can be attached to your order to ensure your paper's originality.
Safe Payments
The further the deadline or the more pages you order, the lower the price! Affordability is in our DNA.
No Hidden Charges
We offer the lowest prices per page in the industry, with an average of $7 per page
24/7/365 Support
You can contact us any time of day and night with any questions; we'll always be happy to help you out.
$15.99 Plagiarism report
$15.99 Plagiarism report
$15.99 Plagiarism report
$15.99 Plagiarism report
$3.99 Outline
$21.99 Unlimited Revisions
Get all these features for $65.77 FREE
Do My Paper

Frequently Asked Questions About Our Essay Writing Service

Academic Paper Writing Service

Our essay writers will gladly help you with:

Business Plan
Presentation or Speech
Admission Essay
Case Study
Reflective Writing
Annotated Bibliography
Creative Writing
Term Paper
Article Review
Critical Thinking / Review
Research Paper
Thesis / Dissertation
Book / Movie Review
Book Reviews
Literature Review
Research Proposal
Editing and proofreading
Find Your Writer

Latest Feedback From Our Customers

Customer ID:  # 678224
Research Paper
Highly knowledgeable expert, reasonable price. Great at explaining hard concerts!
Writer: Raymond B.
Customer ID: # 619634
Essay (any type)
Helped me with bear and bull markets right before my exam! Fast teacher. Would work with Grace again.
Writer: Lilian G.
Customer ID: # 519731
Research Paper
If you are scanning reviews trying to find a great tutoring service, then scan no more. This service elite!
Writer: Grace P.
Customer ID: #499222
Essay (any type)
This writer is great, finished very fast and the essay was perfect. Writer goes out of her way to meet your assignment needs!
Writer: Amanda B.
Place an Order

Calculate the price of your order

You will get a personal manager and a discount.
We'll send you the first draft for approval by at
Total price:

Powered by essayworldwide.com

× WhatsApp Us