BSM311 Operations Management

BSM311 Operations Management

BSM311 Operations Management


1.Critically evaluate the concepts, systems and strategies relevant to operations management.

2.Synthesise and apply these concepts systems and strategies in operational environments.

3.Autonomously analyse and solve problems associated with the design, planning and control of the production of goods and service

Please review the CDS case study and attempt the following. All points must be addressed.  

·Critically evaluate the CDS operations and describe the relevance of operations management in CDS. Use the knowledge to explain how the CDS’ operations management activities be appropriate for its competitiveness.

·Identify and critically evaluate the strengths and weaknesses of the key operations performance of objectives for CDS. What implications can you draw from these?

·Critically evaluate the extent to which CDS activities, in terms of design, delivery, and development, influence its performance objectives.

·Analyse the changes, including their motivations, in CDS operations and processes, explain how CSD can adapt to future changes.

How can CDS benchmark itself against competitors and what can you recommend for CDS to improve its operations?

Students should demonstrate knowledge and understanding of operations management, with specific focus on the relationships that exist between the three core functions of an organisation.  

Students should demonstrate clear understanding of the need for process improvement in an operations content.

Coursework Learning Outcomes:

Through further study and reflection, students are to demonstrate and expand their knowledge of operations management.

Presentation Format/Instructions: (word count/report/essay/etc)

You are required to produce no more than ten Power Point slides in response to the assignment brief. You should present your discussion of the content of each slide in Power Point note form.  

Not including the content of the slides, the word count for the written component is 3000 words (+10%)

You should approach the task as you would if asked to present findings and improvement plans to management.

As an academic work, appropriate sources should be used to support your arguments.

Harvard referencing conventions apply.  

The completed work should be uploaded to the designated Dropbox by the due date.

It is your responsibility to ensure that your work conforms to the requirements for academic honesty.  The details below are a brief reminder of what constitutes academic dishonesty/cheating.


You may lose marks if you do not cite sources accurately. If you fail to reference sources properly, the effect is to misrepresent the amount of work done. Passing someone else’s work off as your own is plagiarism.

Plagiarism (i.e. presenting the thoughts or writings of others as your original work, without properly identifying and referencing the source), is unacceptable behaviour and will be regarded as a serious breach of Regulations by the School and the University. This includes copying part or all of a dissertation, copying from another student’s work, or the un-attributed quotation of even a single sentence written by another author. Remember you are required to sign a declaration that you have acknowledged all quotations and all sources of information.

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