BSBOPS505 Manage Organizational Customer Service

BSBOPS505 Manage Organizational Customer Service

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Record the agreed five customer service standards, the agreed timelines to implement the customer service plan and the agreed budget in the table below. Standards Budget Timelines b) Take notes about the focus group session and select three ideas that you find most effective to develop a quality customer service plan according to the agreed standards, timelines and budget. List the ideas you liked the most and develop a short reflection on your selection (justifications).  c) Develop a customer service charter and plan for innovative widgets. Include two high-level policy and procedures as instructed.