BSBLED401A Develop Teams and Individuals
Question
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Identify a learning and development need for your sales team or an individual within your sales team. You have to provide a report to your employer for approval. When writing this report address the following points. • Outline the role and responsibilities of the individual or team. • Explain the methods and tools you used to identify the skill, knowledge or development needs, for example job description, self-assessment checklist. • List the learning goals and objectives of the program. • Consider the learning styles of the individual/team in designing the learning program. • Summarise how you included the individual/team in developing the learning program. • Provide a written program outline or session plan of the agreed learning, including a time frame and what resources and equipment are required (eg training budget). • Write a summary of the organisation’s goals and objectives that support the learning and development needs identified
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