You are to identify and explain the two issues from your diagnosis and reflection. You are to define the concepts, outline key models and or behaviours that need to be developed so as to demonstrate effective practice. This literature review needs to outline both the conceptually (theoretical) and behavioural (interpersonal skills) that you need to acquire to demonstrate competence in your chose area of communication. 3. Action Plan 500 words As a conclusion you are to develop an action plan of key events and activities that you can undertake over the next 6 months to acquire the knowledge, skills and behaviours identified as requiring development in component 1. This can include the following: · undertaking specific short courses, to develop skills (must be actual courses), · undertaking advanced post graduate communication courses at CQU or other institutions, · a reading plan to acquire conceptual knowledge, that may include specific communication texts and self-help books (must be specified), · maintaining of personal journals reflecting on communication interactions, · Identification of a mentor (evidence must be provided). This section must include actionable items with timelines (such as a Gantt chart) and an indication of how you will measure their successful completion.
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