BCO3446 Project Management

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BCO3446 Project Management

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BCO3446 Project Management

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Course Code: BCO3446
University: Victoria University

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Country: Australia

Question:
You work as a project manager for an IS consulting firm based in Footscray, Victoria University Information Systems Consulting (VUISC). You have worked at there for four years. The company has been in operation for several years and has a range of employees including consultants, administrative staff, project managers, programmers, testers, business analysts, help-desk staff, technical support staff who specialise in system installation and a technical writer and a team of trainers who focus on user training and professional development. The company provides information systems consultancy and develops lightweight database driven information systems in Visual Basic for small businesses, organisations and charities. For the purposes of this assessment task consider your tutor or lecturer to be your VUISC manager/s. They can clarify any queries you may have.
A local scuba diving business, Sub Sea Adventures (SSA) has approached VUISC for support in transitioning to a new electronic Scuba Booking System (SBS). SSA is managed by Shane, a very experienced scuba diving instructor who has been diving for over 30 years. The business comprises three shops located at Portsea, Queenscliff and Phillip Island. They sell scuba diving gear, run scuba diving training programs every other weekend and also manage a fleet of six boats that are situated at Phillip Island and Queenscliff. The boats run scheduled half day dive tours. Any certified scuba diver can ring up and book a spot on a boat and go out to dive reefs in Port Phillip or Western Port Bay. Historically, students and divers have rung up or visited any store to book in for a course or a dive tour. One of the sales staff will take the booking and email it to the head office store, located at Queenscliff. Queenscliff sales staff members are responsible for transcribing the course or dive tour booking into the booking log spread sheet. Before each course or dive tour takes place, Queenscliff staff email a list of participants to the relevant store where it is printed out and given to the instructor or boat captain for use.  
Answer:

Project Definition
The title of the project is “Electronic Information System for Sub Sea Adventures” and it is being made for realizing the development of the project plan for implementing new electronic information system for Sub Sea Adventures. The project aims to achieve the following objectives,

To develop a project plan for implementing electronic information processing for Sub Sea Adventures
To form accurate development option for Sub Sea Adventures by increasing the efficiency of operations by the new system
To complete the project in estimated time and allocated resources

The implementation of the project operations would help in developing and implementing a new information processing system for Sub Sea Adventures. The overall operational speed and accuracy of operations would be improved by the new system.
Assumptions and Constraints: The project had assumed the budget of AUD 45000 and time period of 8 months max. The project had to be completed in that duration with the allocated resources for project. The primary assumption of the project is that the resources are easily available for the project and all the team members are working cohesively with each other. On the other hand the tight schedule and the dependency of technology is a major source of constraint for the project operations. The maximum time duration is 8 months and the project would have to be completed within that duration.
The project approach is based on the Agile Software development model. The activities developed for the project had been inspired from the agile development model consisting of Requirement Analysis, Planning, Implementing, and Monitoring. The phases of project operational approach are Project Initialization, Project Planning, System Development, and Testing of the system. The project planning approach is developed considering the basic plan of software development approach. However, the budget development approach is being made for forming the estimation of the expenses of the project operations. The estimation approach is being developed for forming the accurate development of project operations and functions. The resource allocation had been done in Lump Sum format where each of the resource is being allocated for a particular activity.
Business Case
The Sub Sea Adventures is famous for selling scuba diving gears, training programs for the student divers, and giving 6 fleets of boat on rents near Phillip Island and Queenscliff. They have 3 shops in Portsea, Queenscliff and Phillip Island respectively and Shane (experienced scuba diving instructor) is the manager of Sub Sea Adventures. They have been using manual data recording methods for their operations. However, the growth of technology and increase of customers have made it evitable for realizing Shane the importance of new electronic system. They need a proper information system that would serve the faster and accurate information processing for Sub Sea Adventures.

Resource Name

Roles

Project Manager

Managing all the activities of the project and ensuring that the activities of the project are completed in estimated time and budget

Planner

Making a project plan for the development of new electronic information system for Sub Sea Adventures

Budgeter

Estimating project budget and allocation of resources for the development of new electronic information system for Sub Sea Adventures

Designer

Making appropriate system design for the development of new electronic information system for Sub Sea Adventures

System Analyst

Analyzes the various system requirements and functions for the development of new electronic information system for Sub Sea Adventures

Programmer

Making programs that would enable the system development of new electronic information system for Sub Sea Adventures

Coder

Developing codes for the development of new electronic information system for Sub Sea Adventures

Clerk

Taking care of the paper works and training manuals for the development of new electronic information system for Sub Sea Adventures

Database Administrator

Making the database that would serve the storage of new electronic information system for Sub Sea Adventures

Web system expert

In charge of integrating web system functionalities for the new electronic information system for Sub Sea Adventures

Quality Management Strategy
The quality management strategy is being developed for forming the effective management of the operations of the project and development of actions that would improve the outcomes from the project. The quality management strategy can be illustrated as,
Figure 2: Quality Management Strategy

Identify Requirements

The first phase involves the identification of requirements of quality improvement for the project of information system development for Sub Sea Adventures

Plan

The second phase is developed for making appropriate plan of quality improvement for the project of information system development for Sub Sea Adventures

Implement

The developed plan would be implemented for improving the for the project of information system development for Sub Sea Adventures

Assess

The assess of the quality management functions with that of the project operations is being done in this phase

Measure

The improvement of quality of outcome is measured in this phase for the project of information system development for Sub Sea Adventures

Monitor

The monitoring of the project operations is being done for quality improvement for the project of information system development for Sub Sea Adventures

Continuous Improvement

The continuous improvement function evaluates the functions of improving the project operations continuously for the project of information system development for Sub Sea Adventures

Lessons learnt

The evaluation of the lessons learnt would help in implementing effective quality improvement for the project of information system development for Sub Sea Adventures

Risk Management Strategy
The risk management strategy is developed for evaluating the factors of risk and developing some methods of minimizing their impact. The illustration of the risk management strategy is being shown below,
Identify Risk: The first part of the risk management strategy is identification of risk and it would involve the analysis of the various risk factors in the project of information system development for Sub Sea Adventures
Evaluate Risk: The evaluation of risk is being developed for forming the appropriate evaluation of the factors of risk for the project. Their impact and weaknesses would be analysed in this part.
Develop Responses: This step is evaluated for developing the responses for the project and it would form the effective and smart development of operations for information system development for Sub Sea Adventures.
Monitor control: The last step of risk management strategy is for monitoring the activities of the project and alignment of the system developed in the project of information system development for Sub Sea Adventures.
Communication Management Strategy
The communication management strategies are developed for forming the effective communication of the ideas and concepts of the project. It is also developed for forming the effective and smart communication system for the analysis of the project operations. The benefits of implementing the communication management strategy are,

Effective communication plan would be developed
Easy convey of ideas, issues, and thoughts for project operations
Network for channelling conflict management in project team

Bibliography
Apostolopoulos, C., Halikias, G., Maroukian, K. and Tsaramirsis, G., 2014. Towards the Facilitation of Project Change Risks: An IT Service Management Perspective.
Dozier, D.M., Grunig, L.A. and Grunig, J.E., 2013. Manager’s guide to excellence in public relations and communication management. Routledge.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Hollensen, S., 2015. Marketing management: A relationship approach. Pearson Education.
Management Plaza. (2017). PRINCE2 Project Initiation Documentation Template | MP. [online] Available at: https://mplaza.pm/prince2-project-initiation-documentation-template/ [Accessed 22 May 2017].
Turner, R., 2016. Gower handbook of project management. Routledge.
Verzuh, E., 2015. The fast forward MBA in project management. John Wiley & Sons.
Thiry, M., 2015. Program management. Ashgate Publishing, Ltd..

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