Analyse and Control Risk
Question
Answered
Scenario 1
Paul lists a residential property for sale and is advised by the owner both verbally and in writing (agency agreement) that the Agency is welcome to show their property at any time, however if the owner is not home they have requested the Agent and prospective purchasers do not enter the backyard due to the family dog who will attack strangers when they are not home. When Paul returns to the office to complete the listing, he neglects to advise his colleagues of the dog situation.
Scenario 2
Betty is employed as a Property Manager for an Agency who manages a large rent roll. There are quite a few rental properties situated several suburbs away from the office and it is not always easy for Betty to show prospective tenants through a property. If the property is vacant, sometimes Betty will photocopy the driver’s licence of the prospective tenant and provide them with the key so that they may view the property on their own.
Scenario 3
A new agent has written advertising copy to indicate that a property can be renovated to ‘create a large family home with magnificent water views (STCA)’, with a picture of water views labelled ‘potential view’.
The renovation to capture views would be outside local government planning guidelines, the new owner would not have been allowed to build high enough to capture these views. So, although STCA (Subject to Council Approval) was stated on the advertising this was never a possibility.
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