074616M Master Of Information Technology

074616M Master Of Information Technology

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074616M Master Of Information Technology

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074616M Master Of Information Technology

0 Download4 Pages / 956 Words

Course Code: 074616M
University: Charles Sturt University

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Country: Australia


NewAccess is a mental health intervention which initially targeted youth aged 17 to 25, and is in the process of being expanded to young people as young as 12, and also to Indigenous youth. Headspace is one of several organizations trialing this new system. NewAccess particularly targets depression and anxiety. One of the problems identified was that a young person with a mental illness might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it harder for professionals to help them. Initially, they might see a Headspace caseworker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others.
Imagine that you are the analyst tasked with building a system that will capture the ‘story’ the first time it is told. This will give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. An evaluation of the initial NewAccess trial is available under the ‘Resources’ tab of the subject Interact2 site. 
Complete the Following
You are a Systems Analyst that is part of a project that is being currently being proposed. Your task is to develop a Vision Document for this project.
You are to describe the problem in your own words, and the capabilities and benefits. You need to create a Project Vision Document which contains:


Specific analysis techniques have not been taught yet, so this assignment does not require technical descriptions.
This assessment task will assess the following learning outcome/s:

be able to describe the context of an information system.
be able to formulate and justify system requirement models based on evaluation of given situations.

This assessment aligns with learning outcomes
o be able to describe the context of an information system;o be able to distinguish between requirement gathering techniques and combine these appropriately to apply to a real scenario;o be able to evaluate development requirements and prepare a feasibility proposal based on multi-disciplinary (financial, human resource, technological) analyses.


NewAccess can be defined as an intervention program that provides health services to people suffering from mental disorders. The mental disorders include depression, insomnia, anxiety and many more. In order to go through their services, patients should not be undergoing any medical treatment. The workers under NewAccess help the patients to get an aim in their life (Briggie, Hilsenroth & Conway, 2016). They help the patients to recover from their mental issues and lead a normal life by setting their aims and goals. This report discusses regarding the mental misbalance face by the patients and the problems faced by the organization in solving their problems. It further discusses regarding a system that could be introduced in order to solve the issues in an efficient manner.
Patients suffering from mental illness face various problems in their lives. The first problem is diagnosing their disease. This is a very crucial part in their treatment. Usually people go to the doctor for any sort of illness but problems regarding mental health are well analyzed by psychiatrists. This process consumes a lot of time (Meuter, Gallois & Segalowitz, 2015). Every time the patient visits a doctor or psychiatrist, he needs to express his story and problems faced by him. This results in an irritation among the patients. Mental patients already suffer from insomnia, depression, anxiety and many such similar issues, besides that retelling their story makes them even more frustrated. As a result, they speak less and the entire story is not conveyed to the professional. Especially the young children suffering from such mental issues tend to be very impatient and do not speak much.
The pathetic situation of the patients had lead to a serious problem in them. This also makes it difficult for the doctors to treat the patient well and proceed with the necessary medications (Kazdin, 2015). A system can be introduced in the organizations where an application would be used in order to capture the audio of the patient telling his story for the first time. This application would possess the ability of capturing audio as well as video. This would not only help the professionals to know the story of the patient without the patient telling it to him. Along with that, the video recording would help the professional to see the patient’s facial expressions. It is said that experienced doctors are able to know the situation of the patient to some by noticing their facial expressions. This application would be available to all the organizations and the story of a patient would be captured in the first instance (Karp, 2016). The application would be completely safe and cannot be misused for ill purposes because the application would secure it with the use of face recognition feature.
The introduction of this application in the health organizations would help the organization as well as the patient in many ways. The ways are mentioned below

Health: this system would allow the patients to share their story just once and it could be accessible to any professional he visits. They would not need to share their story everywhere they go, they can just scan their face on the screen of the PC that contains the application and the professional would access their story (Parry, Pino & Faull, 2016). This would also help the professionals to diagnose their disease and provide them proper medication. With the help of this application, the patient would not get frustrated because of narrating their story to every professional they visit.
Secured: the professionals are supposed to keep personal data regarding the patient’s disease and medications secured and not use them for ill purposes. They are also not supposed to share it with any other professional for any means. If it is necessary to share, patient’s consent should be taken before doing so (Kohrt, Jordans & Rai, 2015). This application would not allow the professionals to access the recordings without the patient knowing about it. This is because before playing the video, the patient’s face has to be scanned on the camera and hence the recording can be accessed only in the presence of the patient.

From the above report it can be concluded that, the patients suffering from mental illness need to share their story to every professional they visit. This makes them lose interest gradually when they share their story all over again. As a result, they speak less and professionals are not able to diagnose their disease and give them proper medication. The use of the application mentioned above would solve these problems.
Briggie, A. M., Hilsenroth, M. J., Conway, F., Muran, J. C., & Jackson, J. M. (2016). Patient comfort with audio or video recording of their psychotherapy sessions: Relation to symptomatology, treatment refusal, duration, and outcome. Professional Psychology: Research and Practice, 47(1), 66.
Karp, D. A. (2016). Speaking of sadness: Depression, disconnection, and the meanings of illness. Oxford University Press.
Kazdin, A. E. (2015). Technology-based interventions and reducing the burdens of mental illness: Perspectives and comments on the special series. Cognitive and Behavioral Practice, 22(3), 359-366.
Kohrt, B. A., Jordans, M. J., Rai, S., Shrestha, P., Luitel, N. P., Ramaiya, M. K., … & Patel, V. (2015). Therapist competence in global mental health: development of the ENhancing Assessment of Common Therapeutic factors (ENACT) rating scale. Behaviour research and therapy, 69, 11-21.
Meuter, R. F., Gallois, C., Segalowitz, N. S., Ryder, A. G., & Hocking, J. (2015). Overcoming language barriers in healthcare: A protocol for investigating safe and effective communication when patients or clinicians use a second language. BMC health services research, 15(1), 371.
Parry, R., Pino, M., Faull, C., & Feathers, L. (2016). Acceptability and design of video-based research on healthcare communication: evidence and recommendations. Patient education and counseling, 99(8), 1271-1284.

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